Privacy Policy

Last updated: 10 May 2026

Virtual Universe Technology Private Limited ("we", "us", "our", or the "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products and services, including Chartonix.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and payment details when you sign up, subscribe, or contact us.
• Account Information: Username, password, and profile details.
• Usage Data: Pages visited, time spent, charts uploaded for analysis, IP address, browser type, device information.
• Cookies & Tracking: We use cookies and similar technologies to improve user experience and analyze website traffic.

2. How We Use Your Information

• To provide, operate, and maintain our services
• To process transactions and manage your subscription
• To send you service-related communications, updates, and promotional content (with your consent)
• To improve our products, conduct research, and prevent fraud
• To comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Trusted third parties (payment gateways, hosting, analytics) who help us operate our services.
• Legal Requirements: When required by law, court order, or to protect our rights.
• Business Transfers: In case of a merger, acquisition, or asset sale.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request a copy of the data we hold about you
• Withdraw consent at any time

6. Cookies

We use cookies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy periodically. The "Last updated" date will reflect changes. Continued use of our services after updates constitutes acceptance.

10. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

• Virtualuniversetechnology@gmail.com
• +91 9321255290 / +91 9455727497
• Plot No 11, Room No D6, Akurli Panchavati CHS, Mahada Road No, Lokhandwala, Kandivali East, Mumbai 400101